You Lost $8,420 Last Month to "Where's My Order?"
847 tracking queries. 8 minutes each. $23/hour support cost.
An AI answers that in 0.4 seconds. While upselling them on the matching product. At 11 PM. When your team is asleep.
*(We work with Shopify, WooCommerce, and custom stores. If you sell online, we can help.)*
The D2C Money Pit
We've audited 50+ D2C brands. Same problems. Every. Single. Time.
Carts Dying at Checkout
Customer has a question. No one answers. They leave. You paid $14.20 in ads to get them there. Gone.
We've seen D2C brands lose $23,000/month to checkout abandonment. One question. No answer. Bye.
'Where Is My Order?' 847 Times
Your support team copies tracking numbers from Shopify to email. All. Day. Long. *(They hate it.)*
AI pulls tracking, estimates delivery, proactively alerts delays. No human touches it.
Returns Eating Your Margins
RTO at 18%. Every return costs you $7.30 in shipping + restocking. That's $13,140/month on 1,800 orders.
AI confirms orders via WhatsApp, verifies addresses, reduces RTO by 40-60%. *(Not a typo.)*
Peak Hours = Dead Zone
Your traffic spikes 8-11 PM. Your team clocks out at 6 PM. Math doesn't work.
AI handles 100% of after-hours queries. One client added $14,200/month in post-6PM sales.
Shopify Problems We've Fixed (This Month)
Not theory. Actual fires we put out for D2C brands.
Shopify API rate limits
Hitting 2 calls/second when syncing 5,000 SKUs. Your inventory is always wrong.
COD verification chaos
Fake orders. Wrong addresses. 23% RTO because nobody confirmed.
Multi-channel madness
Shopify + Amazon + Website. Three dashboards. Nothing syncs.
WhatsApp broadcast limits
Meta's 256 limit. 10,000 customers. Do the math.
Manual discount codes
Someone typed 'DIWALI20' wrong. 50% off went out. Oops.
Inventory oversell
Sold 47 units. Had 32. Now explaining to 15 angry customers.
Count how many you're dealing with right now.
Let's Fix ThemBefore vs After (Real Numbers)
Not promises. Actual results from D2C clients.
Order Tracking
$2,340/monthCustomer asks → Agent checks Shopify → Copies tracking → Pastes in email → 8 minutes
Customer asks → AI responds with tracking + ETA → 0.4 seconds
COD Confirmation
$8,200/month in RTO costsManual calls → 30% pickup rate → RTO at 18%
WhatsApp automation → 87% confirmation → RTO at 7%
Product Questions
67% fewer pre-sale tickets'Does this come in blue?' → Check catalog → Reply → 12 minutes
AI knows your entire catalog → Instant answer with photos
Return Processing
4.2 star → 4.8 star reviewsEmail chain → Manual approval → Shipping label → 2-3 days
Instant eligibility check → Auto-label → Same day
We Plug Into Your Stack
No ripping out what works. We integrate.
Here's a bet.
Check your RTO rate. If it's above 12%, we can cut it in half. If we can't, first month is free.
D2C-Specific Questions
*(The stuff other AI companies can't answer)*
Let's Audit Your Store
Send your monthly order volume and RTO rate. We'll show you exactly where you're bleeding money.
*(If you're under 500 orders/month, we'll tell you it's too early. No hard feelings.)*
Quick sanity check.
Open Shiprocket. Check your RTO for last month. If it's above 12%, you're burning cash that AI can save.
We typically cut RTO by 40-60% in 30 days.